Help & Information

Gift Voucher FAQ


Looking for an ideal present, then why not send a Charterhouse Aquatics Gift Voucher? You can buy vouchers just like any other product online or in store. One purchased a high gloss voucher will be sent to you in the post . The recipient simply enters their gift code at checkout and the amount will be deducted from their cart total.

Purchasing Gift Vouchers.

Gift Vouchers are purchased just like any other item in our store. You can pay for them using our standard payment methods.

How to Send Gift Vouchers.

If you would like the gift voucher sent to the recipient simply edit the delivery address at checkout and the voucher will be sent directly to them.

Redeeming Gift Vouchers.

If you receive a Gift Voucher simply enter your gift code at checkout and the amount will be deducted from your cart total. If your order value is lower than the gift voucher credit the remaining funds will stay active on your account until your next purchase.

Any Questions?

Our Gift Voucher system is simple and secure to use, but if you have any queries then please contact us. If you do have a problem we can resolve them very quickly as our systems keep a record of all Gift Voucher sales and redemptions.

Free Shipping Over £50

Spend over £50 on your order and qualify for free shipping. Next day and timed services available.

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Pay by Finance

We offer flexible monthly finance options. Credit is subject to application and status.

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Reward Points

As a thank you, we run the Charterhouse Points scheme. Earn points on every order.

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