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What Our Customers Are Saying About Us

Excellent

Based on 748 Reviews

gary cornwall

May 7, 2025

Very good service even if imake a mistake

Graham Leopard

May 4, 2025

Everything present and correct.

Lindsey Dowson

May 3, 2025

Excellent company with super fast delivery on my new aquarium! Delivery driver very helpful also helping me get it into the house! I chose not to add middle door on the cabinet and add baskets this is not how the juwel Rio comes as standard & also I changed the bulb!

Paul Cope

May 3, 2025

Online order. Everything was clear and easy to understand with ordering. Biomaster 2 was delivered quickly and well packaged. I did have a query over the piping. I called the contact line which was answered immediately 👍. The guy I spoke to solved my query straight away in simple A,B,C walkthrough step. Great experience and will be back. Paul

Cristopher Ireland

May 2, 2025

Excellent service 5 stars

Craig Robinson

April 30, 2025

excellent service and fast delivery. I recommend

James

April 29, 2025

Cracking service as usual, no dramas from me. I always use charterhouse when I need kit.

Bob D

April 27, 2025

5 star, quick delivery great product 500w tungsten marine heater

daniel corrigan

April 27, 2025

Good value, great delivery service 👏

GEOFF JENKINS

April 27, 2025

Items arrived earlier than expected in good condition. Good quality. Prices are a bit expensive but what isn’t in today’s economy.

spider sam

April 26, 2025

Very efficient company delivery when expected and good price aswell 👍🏻

Stephen Hudson

April 22, 2025

Fast delivery, well packaged with good delivery updates.

Anthony Brooker

April 20, 2025

Arrived quickly, and exactly what ordered.

EMOKAYAKBOY LOOM

April 19, 2025

Fantastic service, very pleased

carol cooper

April 19, 2025

Easy to order and came when said it would

Matthew t

April 16, 2025

Super helpful people online and in store fast simple checkout process and really quick delivery with great communication

Paul Stibbs

April 15, 2025

A very easy transaction completed in a short time period via an external courier.

47thDestroyer

April 15, 2025

Very fast delivery great product and reasonably priced

James McInally

April 15, 2025

Very easy drop off......easy to put together verry good product

Caroline White

April 15, 2025

Items (Juwel filter floss and Tetra SafeStart and Nitrate Minus) arrived well packaged and on time.

Why buy from Charterhouse?

Free Shipping Over £50

Spend over £50 on your order and qualify for free shipping.

Flexible Payment Options

We offer flexible monthly finance options.

Charterhouse Points

As a thank you, we run the Charterhouse Points scheme.

Subscribe & Save

Takes the hassle out of regular ordering.

Free Shipping Over £50

Spend over £50 on your order and qualify for free shipping.

Flexible Payment Options

We offer flexible monthly finance options.

Charterhouse Points

As a thank you, we run the Charterhouse Points scheme.

Subscribe & Save

Takes the hassle out of regular ordering.

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