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White Glove and Installation Services

White Glove Delivery, cabinet assembly or full installation...you choose!

White Glove and Installation Services White Glove and Installation Services

White Glove Delivery

Our White Glove delivery ensures your aquarium and accessories are safely delivered and placed exactly where you want them—no heavy lifting required.

  • Careful handling and transport of your aquarium and accessories into your home or office.

  • No more curbside delivery or having to bring your aquarium into your home alone.

  • Safe and efficient handling to avoid damage or unnecessary strain on you, friends or family.

  • Removal of all packaging so do not have to dispose yourself.

White Glove Delivery

Installation

This service provides professional setup of your new aquarium—unboxing, assembling the stand, positioning the tank, filling it with water, and adding basic décor (White Glove delivery not included).

  • Professional Installation of your Aquarium & Cabinet.

  • Positioning of the aquarium onto the stand.

  • Filling the tank with water to prepare for cycling.

  • Placement of simple decorations and substrate (if applicable).

  • Basic safety checks to ensure stability.

Installation

Deliver & Assemble

Our Deliver & Assemble Service includes careful delivery, unboxing, and full assembly of your aquarium and stand, ensuring everything is set up correctly in your home or office.

  • Safe delivery of your aquarium and stand to your chosen room.

  • Unboxing and professional assembly of your aquarium stand.

  • Positioning of the aquarium onto the assembled stan.

  • Basic safety checks to ensure stability.

Deliver & Assemble

How it works?

1

Add Service at Checkout

Add the required service when purchasing your aquarium & it will appear as an optional extra.

2

Schedule Your Installation

We'll contact you to discuss your project & arrange a date for the service.

3

Delivery to Local Hub

Aquarium will be delivered to a nearby hub, ready for handover to our installation team.

4

Professional Installation

We'll arrive at the agreed time, install the aquarium and perform safety checks before leaving.

Our services compared

White-Glove Delivery

White-Glove Delivery

Aquarium installation

Aquarium installation

White-Glove & Install

White-Glove & Install

Delivery within 2 weeks from order

Professional Experts

Positioning of the aquarium

Assemble Cabinets

Install Equipment

Filling the tank with water

Placement of simle decorations and substrate

Basic Safety Checks

Reviews

Great company with extremely fast delivery of my new aquarium! The driver was helpful and friendly.

John Doe

John Doe

★ ★ ★ ★ ★

Great company with extremely fast delivery of my new aquarium! The delivery driver was very helpful and helped me carry it into my home! I decided not to add the middle door to the cabinet.

John Doe

John Doe

★ ★ ★ ★ ★

Great company with extremely fast delivery of my new aquarium! The driver was helpful and friendly.

John Doe

John Doe

★ ★ ★ ★ ★

Great company with extremely fast delivery of my new aquarium! The driver was helpful and friendly.

John Doe

John Doe

★ ★ ★ ★ ★

Great company with extremely fast delivery of my new aquarium! The delivery driver was very helpful and helped me carry it into my home! I decided not to add the middle door to the cabinet.

John Doe

John Doe

★ ★ ★ ★ ★

Great company with extremely fast delivery of my new aquarium! The driver was helpful and friendly.

John Doe

John Doe

★ ★ ★ ★ ★

Great company with extremely fast delivery of my new aquarium! The driver was helpful and friendly.

John Doe

John Doe

★ ★ ★ ★ ★

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CHARTERHOUSE REWARDS

A little thank you, every time.

Earn points when you shop, then turn them into money off at checkout.

Points with every eligible purchase8 stamps. 10% off.

COLLECT POINTS

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Earn automatically on eligible product spend after discounts, excluding delivery.

SPEND POINTS

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Switch on your points at checkout to save on eligible products.

Normal value: 100 points = £1 off. Flash offers can increase this.

Finding your rewards…

How to earn and spend your points

01

1. Shop and earn points

Earn 1 point for every £1 of eligible product spend after discounts, excluding delivery.

02

2. Use your points at checkout

Sign in at checkout and switch on “Use my points”. Your available points become money off automatically—no voucher to claim. Savings cover eligible products only; any points you cannot use stay in your balance.

03

3. Get more with flash offers

Watch for flash offers with double or triple points, or extra value when you spend them.

YOUR STAMP CARD

Eight stamps. One lovely thank you.

Each order with £250 or more in products after discounts, excluding delivery, earns one stamp. Fill all 8 slots to unlock a 10% off code, valid for 365 days. Use it alongside your points.

Sign in to see how close you are to your next reward.

Good to know

Why are some points pending?

Purchase points have an approval period before they become available. Your balance shows available points separately from pending points.

How long do my points last?

When points expiry applies, your balance stays valid for 365 days from qualifying rewards activity. Earning eligible rewards, redeeming points or a balance adjustment renews that window. Simply visiting the shop does not renew it.

Can I use points with my stamp reward?

Yes. Add your 10% stamp reward code at checkout and switch on your points. Your final saving depends on the eligible product total and any other discount restrictions.

What happens if I return something?

Earned points are adjusted for returns. Points used on refunded products are restored proportionally. If a refund takes a qualifying order below £250, its stamp is removed.