Our Services
White Glove
Our White Glove delivery ensures your new aquarium and accessories are delivered safely and placed exactly where you need them—without the hassle of heavy lifting from a pallet outside of your home. Our team will bring your items directly into your home or office, placing them in your desired location.
Assembly
The Deliver & Assemble Service provides a seamless and hassle-free way to receive and set up your new aquarium. Our professional team will carefully deliver your aquarium, unbox it, and assemble the aquarium and stand, ensuring everything is positioned correctly and securely in your home or office.
Installation
Our Installation service offers a hassle-free way to get your new aquarium professionally set up—ready for cycling. Our expert team will carefully unbox, assemble the stand, and position the tank before filling it with water and adding basic decorations (note this service does not include White Glove delivery)
White Glove
Our White Glove delivery ensures your new aquarium and accessories are delivered safely and placed exactly where you need them—without the hassle of heavy lifting from a pallet outside of your home. Our team will bring your items directly into your home or office, placing them in your desired location.
Assembly
The Deliver & Assemble Service provides a seamless and hassle-free way to receive and set up your new aquarium. Our professional team will carefully deliver your aquarium, unbox it, and assemble the aquarium and stand, ensuring everything is positioned correctly and securely in your home or office.
Installation
Our Installation service offers a hassle-free way to get your new aquarium professionally set up—ready for cycling. Our expert team will carefully unbox, assemble the stand, and position the tank before filling it with water and adding basic decorations (note this service does not include White Glove delivery)
How it works
Add the required service when purchasing your aquarium online at charterhouse-aquatics.com. The services will be optional extras against each available aquarium.
Our customer service team will be in contact with you to discuss your project and arrange a suitable time for the delivery and install services to take place. This will be within 1-2 weeks.
The aquarium will get delivered to one of our nationwide hubs, ready for progression to one of our installation teams.
Our team will arrive on the day and time arranged and install your new aquarium. Basic safety checks will always to be performed before the technicians leave.
Add the required service when purchasing your aquarium online at charterhouse-aquatics.com. The services will be optional extras against each available aquarium.
Our customer service team will be in contact with you to discuss your project and arrange a suitable time for the delivery and install services to take place. This will be within 1-2 weeks.
The aquarium will get delivered to one of our nationwide hubs, ready for progression to one of our installation teams.
Our team will arrive on the day and time arranged and install your new aquarium. Basic safety checks will always to be performed before the technicians leave.
Our Services Compared
Deliver to Room
Deliver & Assemby
Deliver & Install
Delivery within 2 weeks from order
Professional Experts
Positioning of the aquarium
Assemble Cabinets
Install Equipment
Filling the tank with water
Placement of simple decorations and substrate
Basic Safety Checks
Option 1
White Glove Delivery
✔ Careful handling and transport of your aquarium and accessories into your home or office
✔ No more curbside delivery or having to bring your aquarium into your home alone
✔ Safe and efficient handling to avoid damage or unnecessary strain on you, friends or family
✔ Removal of all packaging so do not have to dispose yourself
Option 2
Deliver & Assemble
✔ Safe delivery of your aquarium and stand to your chosen room
✔ Unboxing and professional assembly of your aquarium stand
✔ Positioning of the aquarium onto the assembled stand
✔ Basic safety checks to ensure stability
Option 3
Installation
✔ Professional Installation of your Aquarium & Cabinet
✔ Positioning of the aquarium onto the stand
✔ Filling the tank with water to prepare for cycling
✔ Placement of simple decorations and substrate (if applicable)
✔ Basic safety checks to ensure stability
