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- - All in stock orders placed before 2pm will be shipped the same day (excluding pallet deliveries)
- - Each order will be issued with an estimated dispatch date at checkout. If your order contains an item that is out of stock, or an item that needs to be ordered in for you,we will always aim to meet this. If for any reason your order encounters a delay we will contact you via telephone or email to discuss.
- - Upon your order being shipped you will be notified via email. Following on from this you will receive a text message and email providing you with your tracking details. Another text will follow the morning of the delivery stating your 1 hour estimated delivery slot. If this is not suitable for you, simply reply to the options available.
- - All pallet deliveries will be booked in by a member of our customer service team. An email confirming your delivery will be sent the day before this is due to take place. Cut off time for a next day pallet delivery is 11am.
- - Livestock deliveries will be made via APC Livestock delivery service. This is a special service which is designed to ensure that your livestock arrives to you just as it left, healthy and happy. Livestock service runs Wednesday - Friday.