Help & Information

About Us & Opening Times


CUSTOMER SERVICE OPENING TIMES 
Monday - Friday 9.00 am - 5.00pm
Please call 0203 697 3750 to speak to our team of helpful experts. 

Easter Weekend
Our phone lines will be closed over the Easter Weekend and will reopen Tuesday 19th April. If you enquiry is urgent, please get in touch via email as these will be monitored. Happy Easter Everyone! 


At Charterhouse we specialise in coldwater, tropical, and marine aquariums. As one of the leading suppliers in the UK we have a huge range of products in stock from all the leading manufacturers. With online stock availability, next-day delivery and free postage on orders over £50 (excluding corals & inverts) you won't find a faster or more reliable service anywhere.
  • Check stock availability online
  • Huge range of products in stock
  • Flexible next day delivery options
  • Advice from our team of experts. 
Office and customer service phone lines operate Monday - Friday 9.30 am - 5.00pm

Please note that emails will be monitored throughout the holidays and on a closed day, should your inquiry be urgent please contact us via email and a member of the team will be back in touch.

For enquiries outside of these hours please email support@charterhouse-aquatics.co.uk.

Company Number 02872980
VAT Number 854458301
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Free Shipping Over £50

Spend over £50 on your order and qualify for free shipping. Next day and timed services available.

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Flexible Payment Options

We offer flexible monthly finance options. Credit is subject to application and status.

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Reward Points

As a thank you, we run the Charterhouse Points scheme. Earn points on every order.

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